Privacy Policy

This policy explains how Sai Associate Corporate Advisory (Moli & Co) ("we", "us") handles personal data collected through www.saiassociate.com.my. We handle personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (PDPA).

Who we are

Sai Associate Corporate Advisory (Moli & Co), No. 27A (1st Floor), Jalan Pusat Perniagaan Pertama, Pusat Perniagaan Pertama, 30100 Ipoh, Perak, Malaysia. Email: moli@saiassociate.com.my. Telephone: 016-4411190.

What we collect and how

• Contact form. If you complete the contact form, your name, telephone number, email address, company name (if given), selected service and message are placed into a pre-written WhatsApp message. The message is sent from your own device to our WhatsApp number only when you choose to send it. The website itself does not store these details on its servers. WhatsApp’s own terms and privacy policy apply to messages sent through WhatsApp.
• Email and telephone. If you email or call us, including to apply for a job, we receive the details you provide, such as your name, contact details and any documents you attach.
• Chat assistant. If you use the chat assistant, the messages you type are sent through our server to a third-party artificial intelligence service, which generates the reply. Please do not enter identity card numbers, bank details, passwords or other sensitive information in the chat. We do not keep chat transcripts. To limit abuse, our server temporarily records a one-way hash of your IP address with the time of each message, for up to 24 hours. Our hosting provider may also keep routine technical logs.
• Technical data. Like most websites, our hosting provider may log technical information such as IP address, browser type and the pages requested. We use this only to run and secure the website.

Why we use personal data

• To respond to your enquiry and provide a quotation or consultation.
• To provide accounting, tax, company secretarial and related services once you become a client.
• To assess job applications you send to us.
• To meet our legal and regulatory obligations.

We do not sell personal data.

Cookies and third-party services

This website does not set its own advertising or analytics cookies. Some pages load content from third parties, which may receive your IP address and may set their own cookies under their own policies:

• Google Fonts, used to display typefaces.
• Google Maps, embedded on the contact, about and location pages.
• WhatsApp, if you choose to contact us through it.
• The artificial intelligence service that powers the chat assistant.

Disclosure

We disclose personal data only where needed to provide our services, for example to Suruhanjaya Syarikat Malaysia (SSM), Lembaga Hasil Dalam Negeri (LHDN), the Employees Provident Fund and other authorities on a client’s behalf; to service providers who help us run our business under confidentiality obligations; or where required by law.

Transfers outside Malaysia

Some third-party services named above process data outside Malaysia. By using the chat assistant or other third-party features you understand that your data may be processed in those locations.

Security and retention

We take reasonable steps to protect personal data from loss, misuse and unauthorised access. We keep personal data only as long as needed for the purposes above or as required by law, for example record-keeping obligations that apply to accounting and tax records.

Your rights

Under the PDPA you may ask to access the personal data we hold about you, ask us to correct it, and withdraw your consent to our processing, subject to legal and contractual limits. To do so, contact us using the details above. We may need to verify your identity first.

Children

This website is not directed at children, and we do not knowingly collect personal data from anyone under 18.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.

Contact

Questions or requests about this policy can be sent to moli@saiassociate.com.my or by telephone on 016-4411190.